Privacy Policy - Chicken&Spice

At Chicken&Spice, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when interacting with our website, placing an order, or enjoying our delicious chicken burgers. By using our services, you agree to the practices described in this policy. If you have any concerns or questions, please feel free to contact us directly.

Information We Collect

When you visit our website, place an order, or interact with our content, we may collect the following types of personal information:

Personal Identification Information: This includes your name, email address, phone number, and shipping or delivery address when placing an order or subscribing to our newsletter.
Payment Information: When you make a purchase, we collect payment details such as credit card information or payment platform data (processed securely via trusted third-party services).
Browsing Data: We may collect non-personal data about how you interact with our website, including your IP address, device information, and browsing behavior through cookies (as explained in our Cookie Policy).
Order History: We keep a record of your past orders, including the items you purchased, to help improve your future experiences and recommend your favorite chicken burgers.

How We Use Your Information

At Chicken&Spice, we use the information you provide for the following purposes:

Order Fulfillment: We use your personal and payment details to process and complete your orders for our chicken burgers and other menu items.
Customer Support: Your contact information helps us respond to any inquiries, provide support, and address any issues related to your orders or dining experience.
Personalization: We use your browsing data and order history to suggest your favorite chicken burgers or new items that match your preferences, making your experience more enjoyable.
Marketing Communications: If you subscribe to our newsletter or opt-in for special offers, we may use your information to send you updates, promotions, and offers related to our chicken burger menu and restaurant news.

How We Protect Your Information

Protecting your personal information is a top priority for Chicken&Spice. We implement a variety of security measures to safeguard your data:

Encryption: All sensitive data, including payment information, is transmitted through secure SSL encryption to protect your privacy.
Secure Servers: We store your personal data on secure servers protected by advanced security systems to prevent unauthorized access.
Third-Party Security: We work with trusted third-party services for payment processing and other features, all of which adhere to industry-standard security practices.

Sharing Your Information

We respect your privacy and will not share your personal information with third parties unless it is necessary for the following reasons:

Service Providers: We may share your information with trusted service providers who assist us with payment processing, delivery services, or website maintenance. These parties are obligated to maintain the confidentiality of your information.
Legal Requirements: If required by law or in response to a legal request, we may share your information to comply with legal obligations or protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you in advance if such a change occurs.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. If you would like to:

Update or Correct Your Information: You can log into your account or contact us to update any inaccurate information.
Delete Your Information: If you no longer wish to receive marketing communications or want to delete your account, please contact us directly, and we will assist you.
Opt-Out of Marketing: If you no longer wish to receive promotional emails from us, you can unsubscribe through the link provided in each email or contact us to opt-out.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, understand your browsing behavior, and provide personalized recommendations for your next chicken burger order. For more details on how we use cookies, please refer to our Cookie Policy.

Changes to This Privacy Policy

Chicken&Spice reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Revised" date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us via our Contact Page. We are committed to ensuring your privacy and providing you with the best experience possible at Chicken&Spice.